Support

This page contains 'FAQ' and 'How-to'. If you find anything that is not covered in this page, please write to us through the message sending feature at the bottom of this page, alternatively send email to "support@mechatroit.com". We will answer your question as quickly as possible. We welcome your suggestions to improve this page. Your cooperation is much appreciated.

FAQ

How-to

Answer: On your Apple device,please go to 'Friend' page,tap on 'friend request' tab, look for 'find friend' on the top right corner of the screen. Now tap on 'find friend' to go to a new screen where you put the email address of your friend and then tap on send button to send the invite. Please use comma or semicolon to separate multiple email addresses.

On your Android device,please go to friend list tab on 'Friend' page, then find a greenish circular shape icon at the bottom right corner of the screen and tap on it to start inviting friend. Please use comma in between emails to invite multiple friends at one go.
Answer: On your Apple device, please go to 'Friend' page,tap on 'friend request' tab, look for the search icon (a magnifying glass)on top of the screen, then tap on it to start finding your friend on BuyListo. Use name or email address to find your friend.

On your Android device,please go to 'Friend' page, tap on 'Friend Request' tab, look for a circular icon with a plus sign in it at the bottom right corner of the screen,then tap on it to get the search icon that lets you search your friend on BuyListo. From here, you can also get to page where you can see the page that shows people you may also know.
Answer: On your Apple device,after you create a post and tap on to 'Friend'/'Member' to go to friend list page,tap on 'Group' tab. Now tap on 'Create Group' then put a name for the group and select the friends you want to put into that group. To edit a group, tap on the name of the group and select the action you want to perform from the list of actions.

On your Android device, after you create a post and tap on to 'Friend'/'Member' to go to friend list page,tap on 'Groups List' tab. Now tap on 'Create Group' then put a name/title for the group and select the friends/members you want to put into that group and then tap on to the circular send/create logo to complete it. To edit a group, tap on the name of the group and select the action you want to perform from the list of actions.
Answer: Go to friend/member page, tap on 'friend/member request' tab, then accept or reject friend.
Answer: General post/friend/member post (white background): To create a general post, go to ‘create post’ page, then put all the details of the post (title, description, any image, any time-period,) tick on the age group ( Under 18 or 18+) for the post then to send to friends in your friend list tap on 'Friend' to go to your friend list then select friend and tap on send.

Locality post (light green background): To create a locality post, go to ‘create post’ page, then put all the details of the post (title, description, any image, any time-period,) tick on the age group ( Under 18 or 18+) then to send to all users in your locality/city choose ‘locality’ and then choose category for the post before sending it.

Public post (light sky background): To create a public post, go to ‘create post’ page, then put all the details of the post (title, description, any image, time-period,) tick on the age group ( Under 18 or 18+) then to send to all users of the country you are located, choose ‘Public’ and then choose category for the post before sending it.

Ask a Friend post (light yellow background): To create a 'Ask a Friend' post, go to ‘create post’ page, choose 'Ask a Friend' tab, then put all the details of the post (title, description, any image) and tick on the age group ( Under 18 or 18+) for the post then to send to friends in your friend list, tap on 'Friend' to go to your friend list then select friend and tap on send.

Send as Email post (Blue email body background): To create a ' Send as Email' post, go to ‘create post’ page, choose 'Send as Email' tab then put all the details of the post (email subject, email body, any image) and tick on the age group ( Under 18 or 18+) for the post then to send to members in your member list tap on 'Member' to go to your member list then select the targeted members or select all and tap on send.
Answer: If you tap on a post, it takes you to post detail screen, please look for comments logo and tap on it to start typing the comment and submit it.
Answer: On your Apple device,go to my post screen then just tap, hold and slide left on a post to see the option to delete or update the post.

On your Android device, go to my post screen then just tap and hold a second on the little downward arrow on the right side of the post to see the option to edit/delete/hide slide up from the bottom of the screen.
Answer: On your Apple device, go to feed/all post page then just tap, hold and slide left on a post to see the option to report about a post or hide a post from your feed page.

On your Android device, go to feed/all post page then just tap and hold a second and release on the little downward arrow on the right side of the post to see the option to report or hide slide up from the bottom of the screen. Please refresh the screen after hiding to see the result.
Answer: On your Apple device,there is a small funnel looking icon at the top right corner of the feed/all posts page. Please tap on it to bring up the filter menu and choose the one you want to filter with.

On you Android device, there is a small funnel looking icon at the bottom right corner of the feed/all posts page. Please tap on it to bring up the filter menu and choose the one you want to filter with. Just refresh the screen to go back to default all post view.
Answer: Please go to setting page, then tap on 'delete/block' to see your friend list, now find the one you want to delete or block and tap on the right button next to the name.
Answer: Please go to setting page, then tap on 'block list' to see your block list, now find the one you want to unblock and tap on the unblock button next to the name.
Answer: Please go to setting page,tap on 'Privacy setting', here you would be able to set control on showing your location information,profile information, friend list to others or not.
Answer: Please go to setting page,tap on change password and follow the screen instruction to change your password. Please make sure it is at least 6 characters long.
Answer: Please go to setting page,tap on update profile and follow the screen instruction to update your profile.
Answer: Please go to setting page,tap on 'privacy setting' find the 'change age group to 18+' and change it.
Answer: Please go to setting page, tap on opdate profile, tap on your profile picture,then upload the new one.
Answer: At the login page, tap on 'forgot password' and then follow the screen instruction.
Answer: Please go to setting page,tap on 'Suggestions/Feedback' to send your suggestions or feedback about BuyListo.
Answer: Please go to setting page,then tap on 'About' page, now find 'Terms of Services' and tap on it.
Answer: Please go to setting page,then tap on 'About' page, now find 'Support/FAQ' and tap on it.
Answer: Please go to setting page,then tap on 'About' page, now find 'Contact' and tap on it.
Answer: Please go to setting page,then tap on 'About' page, now find 'EULA' and tap on it.
Answer: Please go to setting page, find 'Logout' located at the bottom of the screen, tap on it to log out of the app.

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